Effective date: August 20, 2026

TorzFreight respects your privacy and is committed to handling personal and business information responsibly. This Privacy Policy explains how TorzFreight ("TorzFreight," "we," "us," or "our") collects, uses, stores, and shares information when you visit our website, use our trucking business tools, create an account, request dispatch or load assistance, submit freight information, or otherwise interact with our services.

By using TorzFreight, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use TorzFreight.

Information You Provide Directly

You may provide information such as:

• Name
• Company or business name
• Email address
• Phone number
• USDOT number
• MC number
• Equipment type
• Current city or state
• Preferred lanes or destinations
• Availability information
• Dispatch-service inquiries
• Load-assistance requests
• Freight or load-submission information
• Messages submitted through our Contact page
• Information entered into your TorzFreight account

If you use TorzFreight's private business-management tools, you may also choose to save operational information such as:

• Truck and equipment profiles
• Operating costs
• Fuel information
• Loaded and empty mileage
• Load rates
• Broker information
• Trip information
• Business expenses
• Detention, TONU, layover, and accessorial information
• Invoice and payment information
• Receivables
• Compliance reminders
• Business-performance information
• Notes or other information you choose to save

TorzFreight is designed to store trucking-business information necessary for the features you choose to use.

2. Information You Should Not Enter

TorzFreight is not designed to collect or store highly sensitive credentials such as:

• Online banking passwords
• Bank account passwords
• Broker portal passwords
• ELD account passwords
• Fuel-card passwords
• Social Security numbers
• Full payment-card credentials

Please do not enter this type of information into TorzFreight forms, notes, or other fields unless a future feature specifically and clearly requires it.

3. Account Information

If you create a TorzFreight account, we may process information necessary to:

• Create and maintain your account
• Authenticate you
• Associate saved trucking information with your account
• Protect private business information from other users
• Maintain account security
• Provide account-specific tools and services

Private account information is not intended to be publicly accessible.

4. Dispatch and Load Assistance Information

When you request dispatch assistance, load help, or submit a trucking-related inquiry, we may collect information needed to respond to that request.

This may include:

• Contact information
• Company information
• Equipment information
• Operating authority identifiers
• Preferred freight or lanes
• Availability
• Load requirements
• Information included in your message

We use this information to evaluate the request, contact you, provide requested assistance, and manage our business relationship with you.

Submitting a request does not guarantee that a load, rate, dispatch service, or other opportunity will be available.

5. Freight and Load Submissions

Brokers, shippers, businesses, or other authorized users may submit freight opportunities through TorzFreight.

Submitted information may include:

• Company information
• Contact information
• Origin and destination
• Pickup date
• Equipment requirements
• Commodity information
• Weight
• Mileage
• Rate or budget
• Additional shipment information

Information necessary to describe an approved load opportunity may be displayed to carriers using the applicable TorzFreight service.

We do not intentionally publish private contact information unless appropriate for the service or authorized.

6. Public Motor Carrier and Broker Information

Some TorzFreight features display information obtained from publicly available government or regulatory data sources, including U.S. Department of Transportation and FMCSA-related data.

Public data may include information such as:

• USDOT numbers
• MC or docket numbers
• Legal business names
• DBA names
• Business locations
• Operating status
• Fleet information
• Registration information
• Other publicly available motor-carrier information

TorzFreight may temporarily cache public records to improve performance and reduce unnecessary requests to external data providers.

TorzFreight is an independent service and is not the FMCSA, U.S. Department of Transportation, or another government agency. Users should verify material regulatory information with the applicable official source.

7. Automatically Collected Information

When you visit TorzFreight, certain technical information may be collected automatically by our servers, hosting provider, security systems, or analytics services.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring page or website
• Approximate geographic information
• Date and time of access
• Basic interaction or performance information
• Error or security information

We use this information for website operation, analytics, security, troubleshooting, and improvement.

8. Google Analytics

TorzFreight uses Google Analytics to understand how visitors use the website.

Google Analytics may collect information about website activity and devices, including pages visited, browser and device characteristics, approximate geographic information, referral information, and interactions with the website.

Google may process information collected through Google Analytics according to Google's own terms and privacy policies.

We use analytics information to:

• Understand which TorzFreight pages and tools are useful
• Measure website traffic
• Improve navigation
• Identify technical problems
• Understand general usage trends
• Improve our trucking tools and content

Analytics information is separate from the private operational information users save inside their TorzFreight accounts.

9. Cookies and Similar Technologies

TorzFreight may use cookies, local storage, session storage, and similar technologies.

Essential Technologies

These may be used for:

• Sign-in
• Account sessions
• Security
• Form protection
• Site preferences
• Application functionality

Analytics Technologies

Google Analytics and similar analytics services may use cookies or identifiers to measure website usage.

Advertising Technologies

If TorzFreight enables advertising, Google AdSense or other advertising providers may use cookies, IP addresses, web beacons, or other identifiers to deliver and measure advertising.

Additional information about these technologies will be provided in our Cookie Policy.

10. Google AdSense and Advertising

TorzFreight may use Google AdSense or another advertising service in the future to display advertisements on appropriate public portions of the website.

If advertising is enabled, advertising providers may use technologies to:

• Serve advertisements
• Measure advertising performance
• Prevent fraud and abuse
• Limit advertising frequency
• Personalize advertising where permitted
• Measure interactions with advertisements

Advertising does not determine the calculations produced by TorzFreight's trucking tools.

Where required by applicable law or advertising-provider policy, TorzFreight may provide consent or privacy controls before certain advertising technologies are used.

11. How We Use Information

We may use information to:

• Operate TorzFreight
• Provide trucking calculations and tools
• Maintain user accounts
• Analyze loads and trips
• Calculate operating costs
• Manage invoices, expenses, and receivables
• Provide dispatch assistance
• Respond to load-help requests
• Respond to inquiries
• Manage submitted freight opportunities
• Improve the website and services
• Protect TorzFreight against abuse or unauthorized access
• Maintain necessary business records
• Diagnose technical problems
• Analyze aggregate website usage
• Comply with legal obligations

12. How We Share Information

We do not sell users' private TorzFreight account information as a product.

Information may be processed by service providers that help operate TorzFreight, including:

• Website hosting providers
• Database and infrastructure providers
• Analytics providers
• Security providers
• Advertising providers if advertising is enabled

We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect TorzFreight or its users, investigate fraud or security incidents, or protect legal rights.

If ownership or control of the business changes, information may be transferred as part of that transaction subject to applicable law.

13. Public Information

Information that is already publicly available from government databases, regulatory records, company websites, or other legitimate public business sources is different from confidential account information submitted privately to TorzFreight.

TorzFreight's private Carrier Finder and related prospecting tools may use legitimate public business information.

Public availability does not authorize harassment, unlawful marketing, misuse of information, or disregard of applicable telephone, email, privacy, or advertising laws.

14. Data Security

We use reasonable administrative and technical safeguards designed to protect information.

Security measures may include:

• HTTPS encryption
• Authentication controls
• Access controls
• User/account separation
• Administrative authorization
• CSRF protections
• Secure database queries
• Output escaping
• Protected configuration files
• Restricted internal directories
• Secure session handling
• Restricted caching of private application information

No website, network, database, or internet-based system can guarantee absolute security.

15. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the services you use
• Maintain your account
• Maintain legitimate business records
• Resolve disputes
• Prevent abuse or fraud
• Meet legal, accounting, or operational requirements

Different categories of information may have different retention periods.

Information may be deleted, anonymized, or aggregated when it is no longer reasonably necessary, subject to applicable legal or operational requirements.

Public government data may be refreshed, updated, or removed from our cache independently of user account information.

16. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to certain personal information
• Request correction
• Request deletion
• Request a copy of certain information
• Object to or restrict certain processing where applicable
• Withdraw consent where processing depends on consent
• Control certain advertising or analytics technologies

Some information may need to be retained where required for security, fraud prevention, accounting, legal, or legitimate business purposes.

You may contact us regarding a privacy request through our Contact page.

We may need to verify your identity before fulfilling certain privacy requests.

17. Browser and Advertising Controls

Your browser may allow you to:

• Delete cookies
• Block cookies
• Limit third-party cookies
• Clear local storage
• Control website permissions

Disabling essential technologies may prevent some TorzFreight account or application features from functioning correctly.

Where an advertising consent interface is provided, visitors may use that interface to manage available advertising choices.

18. External Websites and Services

TorzFreight may link to external services such as:

• FMCSA
• U.S. Department of Transportation resources
• Other government or regulatory agencies
• Trucking resources
• Other third-party websites

We do not control the privacy practices, security, availability, or content of third-party websites. Visiting an external website is subject to that website's own policies.

19. Children

TorzFreight is a trucking-business and business-services platform and is not intended for children.

We do not knowingly design the service to collect personal information from children under 13.

If we become aware that information from a child was collected contrary to applicable law, we may delete it.

20. International Visitors

TorzFreight is primarily designed around United States trucking and business operations, but the website may be accessed from other countries.

Information may therefore be processed in the United States or other locations where our service providers operate.

Where applicable law provides additional privacy rights, valid requests will be addressed as required.

21. Changes to This Privacy Policy

We may update this Privacy Policy as TorzFreight changes, including when we add new services, integrations, advertising, analytics technologies, account functionality, or data-processing features.

When changes are made, we may update the effective date at the top of this page and provide additional notice where appropriate.

We encourage visitors and users to review this Privacy Policy periodically.

22. Contact Us

If you have questions about this Privacy Policy, your information, or a privacy request, please contact TorzFreight through our Contact page.

Contact TorzFreight